Grievance Redressal Mechanism
Effective Date: 26 September 2026
The Company is committed to ensuring transparency, accountability, and the protection of Users' Personal Data. Users may submit any grievance, complaint, or request relating to the processing of their Personal Data, including requests for access, correction, erasure, or withdrawal of consent, to the Company's designated Grievance Officer.
Details of the Grievance Officer:
- Name: Arvind Kumar Singh
- Email: hello@apnachowk.com
1. Grievance Submission
Users may submit their grievances or concerns regarding their Personal Data using the complaint form at the end of this page, or by writing to the Grievance Officer at the email address above.
2. Confidentiality
We will treat all information provided with the utmost confidentiality and will only share it with individuals involved in investigating and resolving your grievance.
Complaint Form: Personal Data Grievances
Please complete this form if you wish to file a complaint or express concerns regarding handling of your Personal Data by the Company. We take data privacy seriously and will address your concerns promptly and confidentially. Submitting the form opens an email addressed to our Grievance Officer with your complaint filled in — review it and press send.
Personal Information
Details of Grievance
List any evidence you have — you can attach files to the email before sending it.
Resolution Expectations
Declaration
I hereby declare that the information provided above is true and accurate to the best of my knowledge. I understand that providing false information may result in the dismissal of my grievance.
By submitting this form, I consent to the processing of the personal information provided solely for the purpose of investigating and resolving the grievance.