Grievance Redressal Mechanism
Effective Date: 26 September 2026
Company transparency, accountability, aur Users ke Personal Data ki protection sunishchit karne ke liye pratibaddh hai. Users apne Personal Data ki processing se sambandhit koi bhi grievance, complaint, ya request — jismein access, correction, erasure, ya consent withdraw karne ke requests shaamil hain — Company ke designated Grievance Officer ko submit kar sakte hain.
Grievance Officer ke details:
- Name: Arvind Kumar Singh
- Email: hello@apnachowk.com
1. Grievance Submission
Users apne Personal Data ke sambandh mein apni grievances ya concerns is page ke end mein diye gaye complaint form ke zariye, ya upar diye gaye email address par Grievance Officer ko likh kar submit kar sakte hain.
2. Confidentiality
Hum provide ki gayi saari information ko utmost confidentiality ke saath treat karenge aur ise sirf aapki grievance ki investigation aur resolution mein involved individuals ke saath hi share karenge.
Complaint Form: Personal Data Grievances
Kripya yeh form complete karein agar aap Company dwara aapke Personal Data ke handling ke sambandh mein koi complaint file karna ya concerns express karna chahte hain. Hum data privacy ko seriously lete hain aur aapke concerns ko turant aur confidentially address karenge. Form submit karne par hamare Grievance Officer ko addressed ek email khulega jismein aapki complaint bhari hogi — use check karein aur send kar dein.
Personal Information
Details of Grievance
Aapke paas jo bhi evidence ho use likhein — send karne se pehle aap email mein files attach kar sakte hain.
Resolution Expectations
Declaration
Main etadwara declare karta/karti hoon ki upar di gayi information meri best knowledge ke anusaar sach aur accurate hai. Main samajhta/samajhti hoon ki false information dene se meri grievance dismiss ho sakti hai.
Yeh form submit karke, main provide ki gayi personal information ko sirf grievance ki investigation aur resolution ke uddeshya se process karne ki consent deta/deti hoon.