Privacy Policy
Aakhri update: 22 October 2026 · Effective Date: 11 October 2026
Short mein
- Hum wahi jaankari lete hain jiski service ko zaroorat hai: aapka mobile number, aapki profile, paas ka kaam dikhane ke liye aapki location, aur aap ApnaChowk ka istemal kaise karte hain.
- Hum data sirf service chalane ke liye share karte hain: kaam se jude doosre vyakti ke saath, hamare liye kaam karne wale service providers ke saath, aur jahan kanoon zaroori kare. Hum aapka data kabhi nahin bechte.
- Hum data utne hi samay tak rakhte hain jitni zaroorat hai. Tay avadhiyan, jaise payment records 8 saal aur account delete hone ke baad consent records 3 saal, neeche retention wale section mein di gayi hain.
- Aap apna data dekh, sudhaar aur delete kar sakte hain. Apna account app mein, website par, ya bina sign in kiye delete-account page par delete karein.
- Sawaal ya shikayat: hello@apnachowk.com par likhein.
Yeh saaransh Privacy Policy padhne mein madad ke liye hai, uski jagah nahin leta. Neeche diya gaya poora text hi laagu hota hai.
Is version mein kya badla: ab hum batate hain ki Platform milte-julte kaam aur available kaam karne walon ke alerts bhejta hai, aur unhe kaise band karein; hum batate hain ki har tarah ka data kitne samay tak rakha jaata hai; hum reports aur blocks ke baare mein batate hain; hum India ke bahar data process karne wali aur services ke naam batate hain; aur hum un doosre mobile numbers ka zikr karte hain jo aap apne account mein jod sakte hain.
Yeh Privacy Policy ("Privacy Policy") batati hai ki Apna Chowk — ek digital platform jise ApnaChowk Private Limited operate karti hai, jo Companies Act, 2013 (CIN: U63122BR2026PTC088110) ke provisions ke tehat incorporated ek company hai aur jiska registered office India mein hai (iske baad "Apna Chowk", "Company", "hum", "humein", ya "hamara") — Platform ko access ya use karne wale apne users, visitors, customers, aur anya individuals (collectively "User", "aap", ya "aapka") se sambandhit Personal Data ko kaise collect, use, store, process, aur disclose karti hai.
Kripya nimnlikhit padhein taaki aap jaan sakein ki hum kin categories aur kin purposes ke liye data aur information process karte hain, secure collection, use, disclosure aur dissemination ki hamari practices, sambandhit Grievance Officer ke contact details, woh tareeka jisse koi User apne rights ka prayog kar sakta hai — jismein aise data ki processing ke liye apni consent withdraw karne ka right aur grievance redressal ka right shaamil hai. Yeh Privacy Policy globally un sabhi Users par laagu hoti hai jo hamare Platform ya services ko access, use, ya unse interact karte hain, chahe unka residence kisi bhi country mein ho.
Is Website par aakar ya kisi bhi commercial relation (Services) ke virtue se, aap is Privacy Policy ke terms aur conditions se bandhne ke liye agree karte hain. Agar aap disagree karte hain, to kripya hamari Website ya Services ka use ya access na karein. Is Privacy Policy ko hamari Terms of Use (Terms) ke saath padha aur interpret kiya jaana chahiye.
Apna Chowk ek digital Platform hai jise ApnaChowk Private Limited (iske baad "Company") operate karti hai. Company ek technology-enabled Platform chalati hai jo apni Website aur/ya mobile application ke madhyam se kaam karne walon, employers, aur businesses ko jodta hai. Ye Platform Users ko profiles banane, job opportunities post karne, suitable kaam karne wale ya employment opportunities khojne, aur bookings va workforce engagement ko facilitate karne mein saksham banata hai.
Company technology-driven solutions ka use karti hai, jismein location-based Services aur automated systems shaamil hain, taaki kaam karne walon aur employers ke efficient matching ko facilitate kiya ja sake, bookings manage ki ja sakein, Platform security behtar ki ja sake, aur overall User experience ko badhaya ja sake. Users Platform par di jaane wali Services ka laabh uthane ke uddeshya se information upload ya provide kar sakte hain, jismein profile details, contact information, job-related information, location data, photos, aur anya relevant information shaamil hai.
Hamari Services un kaam karne walon, employers, businesses, contractors, aur anya stakeholders ke liye hain jo Platform ke madhyam se employment opportunities, workforce engagement, aur related Services ke liye connect karna chahte hain. Personal data process karne ka primary purpose Users ko profiles banane aur manage karne, job opportunities post ya search karne, kaam karne walon ko employers se jodne, bookings facilitate karne, engagements ke baare mein communicate karne, aur customer support va anya Platform-related Services provide karne mein saksham banana hai.
Platform User dwara submit ki gayi information ko — jismein profile details, contact information, location data, job preferences, skills, aur booking-related information shaamil hai — sirf kaam karne walon aur employers ke matching ko facilitate karne, workforce engagements manage karne, jahaan zaroori ho User accounts verify karne, Platform functionality enhance karne, aur requested Services deliver karne ke uddeshya se process karta hai. Hum appropriate legal basis ya User ki consent ke bina personal data ka use ya repurpose AI model training, research, ya hamari Services provide karne se unrelated kisi purpose ke liye nahi karte.
Hum Platform ki security aur integrity banaye rakhne, service performance behtar karne, fraud rokne, misuse ki jaanch karne, applicable legal aur regulatory requirements ka compliance karne, aur apni Services ka efficient operation sunishchit karne ke liye limited technical, security, aur transactional information bhi process kar sakte hain. Hum personal data ka use unauthorized profiling, consent ke bina marketing, ya kisi unrelated purpose ke liye nahi karte.
Hum personal data ko strictly Platform ke madhyam se employment aur workforce facilitation Services provide karne ke purposes ke liye process karte hain. Aapke dwara upload, submit, ya share ki gayi koi bhi information aapki ya us organization ki property bani rehti hai jisse woh belong karti hai. Aisi information submit karke, aap Company ko sirf requested Services provide karne aur applicable legal va regulatory obligations poora karne ke uddeshya se, applicable data protection laws ke anusaar, aisi information ko process aur use karne ka ek limited, non-exclusive, revocable license dete hain.
Platform ya Services ko access ya use karke aur/ya apni personal information provide karke, aap acknowledge karte hain ki aapne is Privacy Policy ko padha aur samjha hai aur is Privacy Policy va applicable laws ke anusaar apne personal data ke collection, use, storage, processing, aur disclosure ke liye consent dete hain.
Company personal data ko lawful grounds par process karti hai, jismein aapki consent, kisi contract ka performance ya pre-contractual measures, applicable legal obligations ka compliance, aur jahaan applicable law ke tehat anumat ho, Company ke legitimate interests shaamil hain. Jahaan aapki consent zaroori hai, woh Platform ke madhyam se prapt ki jayegi aur electronically record ki jayegi.
Jahaan aap swechha se information submit karte hain — jismein profile details, contact information, location data, job postings, employment preferences, booking details, photos, ya Platform ke madhyam se anya information shaamil hai — wahaan aap represent karte hain ki aap aisi information provide karne ke liye authorized hain aur is Privacy Policy mein varnit purposes ke liye iski processing hetu consent dete hain. Aap kisi bhi samay apni consent withdraw kar sakte hain; halaanki, aisi withdrawal uske withdraw hone se pehle ki gayi processing ki lawfulness ko affect nahi karegi aur kuch Services provide karne ki hamari kshamta ko impact kar sakti hai.
Alerts aur marketing: Platform app ke andar alerts bhejta hai jab koi naya kaam kisi kaam karne wale se match karta hai ("aapke paas naya kaam") aur jab koi kaam karne wala kisi employer ke kaam ke liye available hota hai ("aapke paas koi kaam karne wala available hai"). Ye tab bheje jaate hain jab match karta kaam post hota hai ya match karti availability batayi jaati hai, aur ye app aur website par aapki notifications mein dikhte hain. Ye SMS ya email se nahi bheje jaate, aur phone par push notifications abhi nahi bheje jaate. Aap website ki notification settings mein Notifications switch se in alerts ko band kar sakte hain. Platform newsletters ya promotional messages nahi bhejta; Marketing updates ka ek switch hai, jo tab tak band rehta hai jab tak aap use on na karein, aur uske tahat abhi kuch nahi bheja jaata. Aapke account ya Platform ke use se sambandhit service-related aur legally required communications marketing nahi hain aur jaari rehte hain. Koi bhi naye type ka message shuru karne se pehle hum yeh Privacy Policy update karenge.
Hum apni Services provide karne ke liye zaroorat ke mutabik information ki nimnlikhit categories collect, process, aur retain karte hain (collectively "Personal Data" ya "Data"):
- Personal aur Account Information: Ismein aapka naam, pita ka naam (jahaan diya gaya ho), mobile number, aapke account mein jode gaye doosre mobile numbers (jo parivaar ke sadasyon ke ho sakte hain), email address, profile photograph, date of birth (signup par zaroori, yeh confirm karne ke liye ki aapki umar 18 saal ya usse zyada hai), gender (optional, aur doosre Users ko nahi dikhaya jaata), address, boli jaane wali languages, skills, work experience, expected wages, communication preferences, aur Platform par aapka account banane, manage karne, aur administer karne ke liye zaroori anya information shaamil hai.
- Kaam Karne Wale aur Employer ki Profile Information: Ismein kaam karne wale ya employer ki profile banate samay di gayi information shaamil hai, jaise occupation, kaam karne wale ka type, shop ka naam (jahaan applicable ho), business name (jahaan applicable ho), employment preferences, job categories, availability, hometown city, kya aap apne hometown mein kaam karne ke ichhuk hain, location, profile description, aur kaam karne walon aur employers ke matching ko facilitate karne ke liye swechha se submit ki gayi anya information. Employer profiles mein ismein statutory business identifiers bhi shaamil hain, jahaan aap unhe dena chunte hain, yaani aapka GSTIN aur business registration number.
- Job Posting aur Booking Information: Ismein job titles, job descriptions, work location, wages, work schedules, booking details, engagement records, Users dwara upload kiye job-related photographs, aur Platform ke madhyam se workforce engagements ko facilitate karne ke liye zaroori kaam karne walon aur employers ke beech interactions ke records shaamil hain. Agar aap kisi ki report karte hain ya use block karte hain, toh hum darj karte hain ki aapne kiski report ki (koi job, kaam karne wala ya employer), kaaran, aapka joda gaya koi note aur samay, aur aapne kise block kiya; jiski report ki gayi hai use nahi bataya jaata ki report kisne ki, aur block hataya ja sakta hai.
- Payment aur Transaction Information: Ismein billing information, transaction identifiers, payment status, aur Platform par aapke dwara ki gayi purchases, jaise credits, ko process karne ke liye zaroori anya financial records shaamil hain. Company complete payment card ya banking credentials store nahi karti aur financial transactions process karne ke liye secure third-party payment service providers par nirbhar karti hai.
- User Communications aur Support Data: Ismein enquiries, complaints, feedback, emails, aur issues ko resolve karne, requests ka jawaab dene, aur hamari Services behtar banane ke liye customer support ke saath ya Platform ke madhyam se exchange kiye anya communications shaamil hain.
- Technical aur Device Information: Ismein Internet Protocol (IP) address, device type, browser type, operating system, session identifiers, timestamps, log files, aur jab aap Platform ko access ya use karte hain tab apne-aap collect ki gayi crash reports shaamil hain. Agar aap ApnaChowk mobile app mein notifications ki permission dete hain, to app humein aapke device ka ek notification token bhejta hai taaki notifications us tak pahunch sakein. Apna account delete karne par yeh token mita diya jaata hai, aur us device par sign out karne par app ise hata deta hai.
- Location, Cookies, aur Similar Technologies: Ismein aapki approximate ya precise location (jahaan aap location Services enable karne ka chunaav karte hain), map coordinates, cookie data, aur location-based job matching ko facilitate karne, aapki preferences yaad rakhne, Platform functionality behtar karne, aur security banaye rakhne ke liye similar technologies ke madhyam se collect ki gayi information shaamil hai, jo aapke device aur browser settings ke adheen hai.
- Compliance, Security, aur Verification Data: Ismein identity verification information (jahaan zaroori ho), authentication records, login history, access logs, audit trails, consent records, fraud prevention records, aur Platform security banaye rakhne, misuse rokne, suspected violations ki jaanch karne, aur applicable legal va regulatory requirements ka compliance karne ke liye zaroori anya information shaamil hai.
- Search Queries: Jab aap kaam ya kaam karne walon ki search karte hain, toh aapke dwara type kiye gaye shabd store kiye jaate hain taaki hum dekh sakein ki log kaun-se trades aur terms khojte hain jo abhi support nahi hain. Jis table mein ye likhe jaate hain usmein user ID, session ID, IP address ya user-agent ka koi column nahi hai, isliye kisi query ke saath account ya device ki pehchaan karne wala kuch bhi store nahi hota, aur uske saath save ki gayi location lagbhag ek kilometre tak coarse kar di jaati hai. Search records search ki taareekh se 730 din (do saal) tak rakhe jaate hain.
- Voice Search: Agar aap kisi search box par mic dabate hain, toh aapka browser mic use karne ki permission maangta hai, phir aap jo bolte hain use record karke text mein badalta hai. Kuch browsers mein yeh kaam browser banane wali company ki apni speech service karti hai (jaise Chrome mein Google, ya Safari mein Apple), aur us par usi company ki privacy terms laagu hoti hain. ApnaChowk app mein yeh kaam aapke phone ki apni speech service karti hai (Android par aam taur par Google, aur iOS par Apple), aur us par usi company ki privacy terms laagu hoti hain; app pehli baar mic dabane par mic ki permission maangta hai, aur aap ise kabhi bhi apne phone ki settings mein band kar sakte hain. Humein sirf aapki search ka text milta hai, recording kabhi nahi, aur hum koi audio store nahi karte. Yeh text bilkul type ki gayi search ki tarah rakha jaata hai (upar "Search Queries" dekhein). Voice search optional hai: aap hamesha type kar sakte hain, aur apne browser ki settings mein is site ke liye mic kabhi bhi band kar sakte hain.
Platform sirf un individuals ke liye hai jo 18 saal ya usse zyada umar ke hain. Hum jaan-boojhkar 18 saal se kam umar ke individuals se personal data collect, process, ya solicit nahi karte. Platform ke liye register karke ya use karke, aap represent aur warrant karte hain ki aap kam se kam 18 saal ke hain. Agar humein pata chalta hai ki humne anjaane mein 18 saal se kam umar ke kisi vyakti se personal data collect kiya hai, to hum aisi information ko apne records se delete karne ke liye appropriate steps uthayenge, jab tak ki applicable law dwara retention zaroori na ho.
Company Platform ko operate karne, kaam karne walon aur employers ke interactions ko facilitate karne, Services provide karne, User accounts manage karne, bookings process karne, enquiries ka jawaab dene, Platform security banaye rakhne, aur applicable legal va regulatory requirements ka compliance karne ke liye electronic ya anya forms mein Personal Data collect karti hai. Company stated purposes ke liye sirf minimum zaroori Personal Data collect karti hai aur sunishchit karti hai ki koi excessive, irrelevant, ya unnecessary Personal Data collect ya process na kiya jaaye.
Nimnlikhit table collect kiye gaye Personal Data ki categories, jin purposes ke liye aise data ko process kiya jaata hai, aur aisi processing ke liye corresponding legal basis ko set out karti hai:
| Purpose | Data (key elements) | Legal basis |
|---|---|---|
| User account creation aur management | Name, mobile number, email address, profile photograph, communication preferences, aur anya profile information | Performance of a contract, Consent |
| Identity verification aur Platform access | Mobile number, OTP verification records, authentication logs, IP address, browser type, access timestamps, aur login history | Performance of a contract, Legitimate interests (security aur fraud prevention) |
| Kaam karne wale aur employer ki profile management | Kaam karne wale ki profile details, employer profile information, business name (jahaan applicable ho), skills, work experience, languages, expected wages, availability, location, profile description, aur related information. | Performance of a contract, Consent |
| Job posting, search, matching, aur booking management | Job descriptions, work location, wages, schedules, booking details, engagement records, job-related photographs ya documents, aur kaam karne walon va employers ke beech communications | Performance of a contract |
| Payment processing | Billing information, payment references, payment status, aur Platform par ki gayi purchases ko process karne ke liye zaroori anya financial information. | Performance of a contract, Legal obligation |
| Customer support aur service communications | Enquiries, complaints, feedback, emails, support requests, aur communication history | Performance of a contract, Legitimate interests |
| Platform administration aur security | IP address, browser type, operating system, device information, mobile app ka notification token (jahaan aap notifications ki permission dete hain), cookies, session identifiers, log files, crash reports, aur security records | Legitimate interests, Consent |
| Fraud prevention, misuse detection, aur Platform security | Authentication records, access logs, audit trails, device information, login history, consent records, aur security-related information. | Legitimate interests, Legal obligation |
| Legal aur regulatory obligations ka compliance | Transaction records, audit logs, correspondence, identity verification records, consent records, aur applicable laws ya competent authorities ke lawful requests ke tehat zaroori anya information. | Legal obligation |
| Log kya khojte hain, yeh samajhna | Platform par type kiya gaya search text aur us search ki ek coarse location, bina kisi account ya device identifier ke store kiya gaya | Legitimate interests (demand samajhna aur Services behtar banana) |
Company Platform ke madhyam se process kiye gaye Personal Data ki confidentiality, integrity, aur availability sunishchit karne ke liye appropriate administrative, physical, aur technical safeguards banaye rakhti hai. Hamare security measures mein shaamil hain:
- transit mein aur, jahaan appropriate ho, at rest Personal Data ka encryption
- role-based access controls taaki Personal Data sirf authorized personnel aur service providers ko need-to-know basis par hi accessible ho
- potential risks ko identify aur mitigate karne ke liye regular security monitoring, system audits, vulnerability assessments, aur security testing, aur
- applicable data protection laws aur industry standards ke anusaar secure data storage, retention, backup, aur deletion practices.
Company aapka Personal Data third parties ko na to bechti hai aur na hi rent par deti hai. Personal Data sirf Services provide karne, kaam karne walon aur employers ke interactions ko facilitate karne, User accounts aur bookings manage karne, Platform security banaye rakhne, fraud rokne, aur applicable legal va regulatory obligations ka compliance karne ke liye process kiya jaata hai.
Kisi Personal Data breach ki sthiti mein jo Users ko harm pahunchane ki sambhavna rakhta hai, Company turant appropriate containment aur remedial measures implement karegi aur, jahaan applicable law ke tehat zaroori ho, prescribed timelines ke bheetar relevant regulatory authorities aur affected Users ko notify karegi.
Company emerging cybersecurity threats ka nirantar evaluation karti hai aur Personal Data ke protection ko strengthen karne ke liye regularly apne security controls ki review karti hai. Hum Personal Data tak unauthorized access, alteration, disclosure, misuse, loss, ya destruction rokne aur Platform dwara transmit aur store ki gayi information ki security sunishchit karne ke liye design kiye industry-standard administrative, technical, aur physical safeguards implement karte hain.
Halaanki Company Personal Data ki raksha ke liye reasonable measures leti hai, Users apne account credentials ki confidentiality banaye rakhne, apne one-time passwords (OTPs) ko safeguard karne, Platform ko access karne ke liye use kiye devices ko secure karne, aur apne account tak kisi bhi unauthorized access ya suspected security incident ke baare mein Company ko turant notify karne ke liye zimmedaar hain.
Company Users se Platform ke madhyam se Personal Data apni Services provide karne, kaam karne walon aur employers ke interactions ko facilitate karne, User accounts manage karne, bookings process karne, enquiries ka jawaab dene, Platform ko improve karne, security banaye rakhne, aur applicable legal va regulatory requirements ka compliance karne ke uddeshya se collect karti hai. Personal Data ko applicable laws, contractual obligations, legitimate business interests, aur jahaan zaroori ho, User ki consent ke anusaar process kiya jaata hai, jabki data minimisation, purpose limitation, aur transparency ke principles ka paalan kiya jaata hai.
Company Personal Data ka use sirf un purposes ke liye karti hai jinke liye ise collect kiya gaya tha, jaisa is Privacy Policy mein varnit hai, aur sirf utna hi Personal Data process karti hai jitna un purposes ko poora karne ke liye zaroori hai.
Users se anurodh hai ki jab tak Company dwara specifically na maanga jaaye ya Services ke provision ya applicable laws ke compliance ke liye zaroori na ho, koi excessive ya unnecessary Personal Data provide na karein.
Hum aapka Personal Data sirf nimnlikhit purposes ke liye zaroori seema tak collect aur use karte hain:
- User registration aur account management: User accounts banane aur manage karne, OTP-based authentication ke madhyam se identity verify karne, profile information maintain karne, aur Platform tak secure access enable karne ke liye.
- Kaam karne wale aur employer ki profile management: Kaam karne wale aur employer ki profiles banane, maintain karne, aur display karne ke liye, jismein skills, experience, availability, business details, aur workforce engagement ko facilitate karne ke liye zaroori anya profile information shaamil hai.
- Job posting, search, matching, aur booking: Employers ko job opportunities post karne mein saksham banane, kaam karne walon ko jobs search aur apply karne ki anumati dene, kaam karne walon aur employers ke matching ko facilitate karne, bookings manage karne, aur Platform ke madhyam se engagements ke records maintain karne ke liye.
- Payments aur transactions process karna: Platform par aapke dwara ki gayi purchases, jaise credits, ke payments process karne aur sambandhit transaction records rakhne ke liye.
- Customer support aur Platform communications: Enquiries ka jawaab dene, customer support provide karne, complaints resolve karne, bookings, accounts, Platform updates, aur anya service-related matters ke baare mein communicate karne ke liye.
- Platform operation, maintenance, aur improvement: Platform ki functionality, performance, reliability, aur User experience ko operate, maintain, secure, monitor, troubleshoot, aur improve karne ke liye, jismein technical issues resolve karna shaamil hai.
- Platform security, fraud prevention, aur misuse detection: Users ko authenticate karne, fraudulent activities, unauthorized access, Platform ke misuse, fake accounts, spam, aur applicable laws ya Company ki Terms of Use ke violations ko detect aur prevent karne ke liye.
- Legal aur regulatory obligations ka compliance: Applicable laws, judicial ya governmental requests ka compliance karne, statutory records maintain karne, audits conduct karne, disputes ki jaanch karne, legal rights exercise ya defend karne, aur Company ke contractual rights va policies enforce karne ke liye.
- Service communications: Aapke account, bookings, applications, aur security se sambandhit notifications aur Platform updates bhejne ke liye. Ye Services ke operation ke liye zaroori service communications hain, aur marketing nahi hain. Jab tak aap inhe band na karein, inmein section 3 mein bataye gaye naye kaam ya available kaam karne walon ke alerts bhi shaamil hain.
- Search demand samajhna: Yeh dekhne ke liye ki log kaun-se trades aur terms khojte hain, jinmein ve searches bhi shaamil hain jinhe Platform abhi poora nahi kar sakta, taaki Services behtar banayi ja sakein.
Hamara database aur aapki upload ki gayi files India (Mumbai) mein host ki jaati hain. Is Privacy Policy mein bataye gaye kuch service providers India ke bahar data process karte hain, jismein United States bhi shaamil hai: Sentry, jo hamari error reports receive karta hai, Resend, jo hamare emails pahunchata hai, aur Google, jo maps aur jagah ki search deta hai, United States mein sthit hain. Vercel, Cloudflare aur Render bhi India ke bahar data process kar sakte hain. Yeh providers sirf apni service ke liye zaroori Personal Data process karte hain aur aapke Personal Data ki raksha ke liye appropriate contractual, technical, aur organizational safeguards ke adheen engage kiye jaate hain.
Company Personal Data ko sirf tab tak retain karti hai jab tak Services provide karne, User accounts manage karne, kaam karne walon aur employers ke engagements ko facilitate karne, Platform security banaye rakhne, enquiries ka jawaab dene, aur applicable legal va regulatory requirements ka compliance karne ke liye zaroori ho. Personal Data ko applicable laws aur data minimisation, purpose limitation, transparency, aur accountability ke principles ke anusaar process kiya jaata hai.
- Provision of Services: Personal Data tab tak retain kiya jaata hai jab tak aapka account active rehta hai ya anyatha Services provide karne ke liye zaroori ho, jismein aapki profile manage karna, job postings, bookings, aur User communications ko facilitate karna shaamil hai.
- Legal aur Regulatory Requirements: Transaction (payment) records accounting aur GST kanoon ke liye 8 saal tak rakhe jaate hain. Consent records account delete hone ke baad 3 saal tak rakhe jaate hain. Jahaan applicable law kisi record ke liye lambi avadhi maangta hai, hum uska paalan karte hain.
- Account Deletion: Aap kisi bhi samay apne account ke deletion ka request kar sakte hain. Account deletion par, Company aapka Personal Data delete ya anonymise karegi, siwaay jahaan applicable law ke tehat retention zaroori ho ya legitimate security, fraud prevention, dispute resolution, ya compliance purposes ke liye zaroori ho.
- Security aur Authentication Records: Security aur fraud-prevention logs aapke mobile number ko sirf masked form mein record karte hain. Isse alag, Company ek authentication record rakhti hai jismein woh mobile numbers, email addresses aur third-party sign-in identifiers darj hote hain jo kisi account se jode ya hataye jaate hain. Woh record in identifiers ko masked form mein nahi, balki poora record karta hai, kyunki uska purpose yeh pakadna hai ki ek hi identifier alag-alag accounts par claim kiya ja raha hai, aur masked values par yeh kaam nahi ho sakta. Security logs aapka network (IP) address 1 saal tak rakhte hain, jiske baad use hata diya jaata hai. Authentication record ki doosri entries 1 saal tak rakhi jaati hain. Jahaan koi authentication record is baat ka proof hai ki koi account delete kiya gaya tha, use us proof ke roop mein 3 saal tak rakha jaata hai, aur isliye us avadhi tak woh identifier ko poora rakhta hai.
- Periodic Review: Company samay-samay par apni data retention practices ki review karti hai taaki sunishchit ho ki Personal Data sirf zaroori avadhi tak hi retain kiya jaaye aur zaroorat na rehne par, applicable legal va regulatory obligations ke adheen, securely delete ya anonymise kiya jaaye.
- Retention Schedule: Hum data itne samay tak rakhte hain, jiske baad use delete ya anonymise kar diya jaata hai: ek baar use hone wale login codes, 7 din; notifications, 90 din; search-suggestion ki ginti, jinse pehchaan nahi hoti, 180 din; account se jude sign-in tareekon ke records, 1 saal; security logs mein network (IP) addresses, 1 saal; aapke bheje gaye messages, humare unhe band karne ke 1 saal baad tak; search ka text, jo aapke account se nahi juda hota, 730 din; aapki cookie choices ke records, 730 din; account delete hone ka record, 3 saal; consent records, account delete hone ke baad 3 saal; payment records, 8 saal. Kisi avadhi ke baare mein sawaal ho toh neeche "Contact Us" section mein diye vivaran se hamare Grievance Officer se sampark karein.
Platform ke ek User ke roop mein, applicable law ke adheen, aapke paas apne Personal Data ke sambandh mein nimnlikhit rights hain:
- Right to Access: Aap hamare paas maujood apne Personal Data tak access ka request kar sakte hain aur yeh information prapt kar sakte hain ki ise kaise process kiya jaata hai.
- Right to Correction aur Erasure: Aap galat ya incomplete Personal Data ke correction ya updating ka request kar sakte hain. Aap apna account delete karke ya humse contact karke apne Personal Data ke deletion ka request bhi kar sakte hain. Aap apna account mobile app mein ya website par delete kar sakte hain, ya bina sign in kiye www.apnachowk.com/delete-account par, apne mobile number par bheje gaye one-time code se. Agar aapke paas ab woh mobile number nahi hai, ya aapka account suspended ya pending hai, to Contact Us section mein diye gaye email address par hamare Grievance Officer ko likhein, aur aapka request ek vyakti dwara handle kiya jayega. Deletion par, aapki profile, photographs, skills, availability, aur aapki woh job postings jinse koi booking nahi hui hai, hamesha ke liye remove kar di jayengi, aur aapke apne account ki notifications bhi. Jo bookings abhi shuru nahi hui hain, woh cancel kar di jaati hain. Jahaan records aapse aur kisi anya User dono se sambandhit hain, jaise completed bookings ya ratings, woh records doosre User ke liye rakhe jaate hain, par aapka naam badal diya jaata hai, aapke likhe reviews hata diye jaate hain, aur book ho chuki job postings unke description, photographs aur exact location ke bina rakhi jaati hain. Doosre Users ko pehle bheji gayi kuch purani notifications mein aapka naam ab bhi dikh sakta hai, aur inhe filhaal hataya nahi jaata. Security aur fraud-prevention logs, jo aapke mobile number ko sirf masked form mein record karte hain, aur authentication records, jo identifier ko poora record karte hain, wahaan retain kiye ja sakte hain jahaan applicable law dwara anumat ya zaroori ho; aapke deletion ka proof dene wala authentication record ek lambi nirdhaarit avadhi tak rakha jaata hai. Payment records 8 saal tak aur aapki di gayi consent ka record 3 saal tak rakha jaata hai; aapki ki gayi reports aapke naam ke bina rakhi jaati hain; aapke blocks delete kar diye jaate hain; aur aapke bheje gaye messages aapke naam ya contact details ke bina humare unhe band karne ke 1 saal baad tak rakhe jaate hain. Account deletion permanent hai aur ise wapas nahi kiya ja sakta.
- Right to Withdraw Consent: Jahaan processing aapki consent par based hai, wahaan aap kisi bhi samay apni consent withdraw kar sakte hain. Aisi withdrawal withdraw hone se pehle ki gayi processing ki lawfulness ko affect nahi karegi, par kuch Services provide karne ki hamari kshamta ko limit kar sakti hai.
- Right to Grievance Redressal: Aap apne Personal Data ki processing ke sambandh mein koi bhi grievance ya complaint Company ke designated Grievance Officer ko submit kar sakte hain. Hum aise requests ko applicable data protection laws ke anusaar address karenge.
- Right to Manage Communication Preferences: Aap website ki notification settings mein Notifications switch se naye kaam ya available kaam karne walon ke alerts kisi bhi samay band kar sakte hain; aapke account, bookings, applications aur security ke service messages jaari rehte hain. Platform promotional messages nahi bhejta. Koi bhi naye type ka message shuru karne se pehle hum yeh Privacy Policy update karenge.
Bina sign in kiye apna account delete karein
Uprokt mein se kisi bhi right ka prayog karne ke liye, kripya is Privacy Policy ke "Contact Us" section mein diye details ka use karke humse contact karein.
Company yeh sunishchit karne ke liye reasonable steps uthati hai ki woh jo Personal Data process karti hai woh accurate, complete, aur up to date ho, un purposes ko dhyan mein rakhte hue jinke liye aisa data collect aur process kiya jaata hai. Users yeh sunishchit karne ke liye zimmedaar hain ki woh Platform ke madhyam se jo Personal Data aur profile information provide karte hain — jismein contact details, skills, job postings, availability, location, aur anya profile information shaamil hai — accurate, complete, aur current ho. Users ko apni information turant update karni chahiye ya kisi bhi badlaav ya inaccuracies ke baare mein Company ko notify karna chahiye. Jahaan Personal Data inaccurate ya incomplete paaya jaata hai, wahaan Company request par ya anyatha applicable law ke tehat zaroorat ke mutabik aisi information ko correct ya update karne ke liye reasonable steps uthayegi.
Users ko clear aur transparent tareeke se yeh jaanne ka right hai ki Company unke Personal Data ko kaise collect, use, store, share, retain, aur protect karti hai. Yeh Privacy Policy, data collection ke samay di gayi kisi bhi notice ke saath, collect kiye gaye Personal Data ki categories, processing ke purposes, applicable law ke tehat Users ko available rights, aur aise Personal Data ki suraksha ke liye Company dwara apnaye gaye measures ki vyakhya karti hai.
Company applicable laws, regulatory requirements, business practices, ya Platform ke madhyam se di jaane wali Services mein badlaav ko darshane ke liye samay-samay par is Privacy Policy ko update, modify, ya amend kar sakti hai. Koi bhi changes Platform par publish kiye jayenge aur updated Privacy Policy mein specified date se effective honge. Users ko protsahit kiya jaata hai ki woh hamari data processing practices ke baare mein informed rehne ke liye is Privacy Policy ki samay-samay par review karein. Revised Privacy Policy ki effective date ke baad Platform ka nirantar use updated Privacy Policy ki acceptance hai.
Jahaan Personal Data ka provision User registration, account verification, profile creation, job postings, kaam karne walon aur employers ke matching, bookings, ya applicable legal requirements ke compliance ke liye zaroori hai, wahaan aisa Personal Data provide na karne se Company Platform ke madhyam se available kuch features, functionalities, ya Services provide karne mein limited ya asamarth ho sakti hai.
Is Privacy Policy ya hamari data protection practices se sambandhit kisi bhi questions, concerns, ya requests ke liye — jismein aapke Personal Data ko handle karne ke baare mein koi bhi grievance shaamil hai — aap hamare Grievance Officer, Arvind Kumar Singh, se hello@apnachowk.com par contact kar sakte hain, ya Grievance Redressal page ka upyog kar sakte hain. Aap humein yahaan bhi likh sakte hain:
- Registered Address: Chachraha, Jainagar, District Madhubani, Bihar 847226
- Email: hello@apnachowk.com
- Website: https://www.apnachowk.com/